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Macadamia Professional’s Andy Rah on the Endless Summer Collection & more

https://www.youtube.com/watch?v=Aayc4DUu25w

Macadamia Professional is known internationally for its salon-quality hair care, treatment and styling products that address the unique moisture level and styling needs of every woman. Its products contain an exclusive Pro Oil Complex, a blend of therapeutic Macadamia Oil and Argan Oil, rich in Omega 7, 5, 3 and 9 fatty acids, which deeply yet weightlessly nourish and repair hair from the inside out. Macadamia’s new The Sun Surf Collection also includes products with Olive and Coconut Oils, Sunflower Seed Oil and Shea Butter.

To learn more about Macadamia, Downtown caught up with Andy Rah, Vice President of Global Marketing for Macadamia Beauty. More on Macadamia can be found at www.macadamiahair.com.

Andy Rah

Were you always in the beauty industry? Or did you start out on a different path?

Andy Rah: I started out in management consulting out of college, and I spent about eight years doing that. I realized that it wasn’t what I wanted to do in the long run, though, so I went back to business school to get my MBA.

How did you get your start in the hair care industry?

AR: I actually got my start in New York City, interning for L’Oreal USA working on the Garnier Fructis brand. I loved the industry so much that I took a full time job there, working on the L’Oreal Paris haircare brands for three years before moving to Texas to be closer to my future wife. From there, it just kept going as I spent five years with TIGI before ending up here at Macadamia Beauty.

Do you think that there are any misconceptions about proper hair care?

AR: Some people are trained to think that just because a shampoo is sulfate-free, it’s safe for their hair color. That’s not always the case — the surfactant system, which creates the lovely foam in a shampoo, whether it’s sulfate-free or not may be unsafe for color. There are a lot of variables involved; Macadamia Professional shampoos are all tested and proven to be great for color-treated hair. They do happen to be free of sulfates, parabens and gluten as well, but consumers should be careful and do more research to make sure they aren’t washing their expensive hair color down the drain!

What is a typical day like for you working for Macadamia Professional?

AR: I wish I could say it was all photo shoots and New York Fashion Week glamorous, but a lot of my role is making sure all of the details are covered. Working on budgets, in-store merchandising, promotions, social/digital/PR campaigns, e-commerce, planning for the future and trying to figure out where to take our brand next. We’re always looking for the next big thing to wow our salon and retail customers as well as bringing something innovative to our consumers.

What is coming up for Macadamia? Any new products? Partnerships? Promotions?

AR: We are coming up on summer, so we always feature our Endless Summer collection of products. We also have our liter-sized shampoos and conditioners for sale through our independent salon partners and premium retail partners like Ulta and Beauty Brands; definitely a great time to stock up! We just launched our Foaming Root Boosting Spray and our Thermal Protectant Spray earlier this year. Definitely more exciting products coming out in the second half of the year as well.

What is your favorite Macadamia Professional product?

AR: I think the Tousled Texture Finishing Spray is a must-have. You just spray it into the hair — not on it, but into the layers — shake your head, and voila, instant volume and texture! Gives you big Texas hair, without a lot of work.

https://www.youtube.com/watch?v=PmDCsHcqxtk

When not busy with Macadamia what do you like to do for fun?

AR: I like traveling, playing sports and most of all, cooking and eating. I have a six-year old daughter, Delaney, and four-year old son, Tristan, and they both make homemade pasta with me already. They love cooking because they see how much fun I have doing it. I was definitely an aspiring chef in a past life! Plus, I just love to eat.

Do you have tickets to any upcoming concerts or events?

AR: Whenever I am in New York, I try to stop in and see whatever show my niece, Ellie Kim, is in. Right now, she’s a swing playing seven roles in School Of Rock on Broadway. Her and the other kids are so amazingly talented, it’s unbelievable what they can do as a group of 10-year olds. I think my sister has been to the show about 30 times already!

Do you have a favorite restaurant in New York?

AR: This is an easy one: Wolfgang’s Steakhouse. I used to live a few blocks from the one on Park Avenue. The bacon appetizer and the Porterhouse steak are two of my favorite dishes anywhere. Wolfgang’s was started by someone who was with Peter Luger’s for a long time, so you know his restaurants are born out of one of the quintessential, original New York Steakhouses.

Finally, any last words on why you love New York?

AR: That’s pretty easy for me; being able to get anything I want to eat, whenever I want to eat it! Of course, the energy, vibrancy, diversity and the variety of things to do is unparalleled, but when I’m in New York, it’s all about the food.

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Business Dining

Really Busy People: Coyote Ugly CEO & Founder Lil Lovell

Lil Lovell
Coyote Ugly Saloon’s Lil Lovell

When the movie Coyote Ugly came out in 2000, it helped launch the careers of Piper Perabo and Maria Bello. It grossed well over $100 million at the box office, nearly half of which overseas, and its soundtrack went multi-platinum in both the United States and Canada. But many people do not realize that Coyote Ugly was based on an actual bar in New York City.

The Coyote Ugly Saloon was opened by New York University alumnus Liliana “Lil” Lovell in January 1993. Lil moved into the bar world after a short stint in the Wall Street world, bartending before she became a bar manager. The original Coyote Ugly earned a lot of attention when writer — and former bartender — Elizabeth Gilbert wrote about the bar for GQ in 1997, which ultimately led producer Jerry Bruckheimer to purchase the rights to Lil’s story. Lil began franchising locations of the Coyote Ugly Saloon in 2001, opening one at Las Vegas’ New York-New York Hotel & Casino. Currently there are over 20 locations open, the latest of which opened in Kyrgyzstan last month.

Lil spoke to Downtown about the past, present and future of the Coyote Ugly Saloon. Effective with her time, she opted to answer this Q&A while flying back from the opening in Kyrgyzstan. The bar can be visited online at www.coyoteuglysaloon.com, while Lil herself is on Twitter as @CoyoteLil.

A lot of people first learned about you as a result of the movie Coyote Ugly. How long did it take from the movie being optioned to hitting theaters?

LL: It was a quick turnaround. I was approached about the idea, and after everything was in motion, the move started filming about a year later.

Are there any parts of the movie that you feel misrepresent who you are or what the Coyote Ugly brand is?

LL: The movie gives an unrealistic vibe between the bar’s patrons. In the movie, it is portrayed that there was tension between the regulars and bikers. In reality, everyone who comes in — from bikers to doctors, to plumbers and average Joes — all get along and have a positive and happy vibe. Everyone is looking to have fun. Also, I would never buy a huge crowd a round of drinks, no matter what the situation was.

What about the CMT show The Ultimate Coyote Ugly Search? Was anything overly-played-up for television?

LL: The show was fun, but CMT kept changing the format. It was slightly played up in the sense that it’s not very easy to get a new Coyote Ugly employee to be awesome in a month. It was a challenge because it typically takes a few months for an employee to find their groove and shine.

When was the last time you stepped behind a bar to serve?

LL: I recently made a few reporters drinks at the Bishkek opening, but now I only go behind the bar to help clean glasses or keep on top of orders if they are slammed.

Coyote Ugly is known for being against overly-done drinks, but what is your drink of choice?

LL: At home I drink red wine, a big bold cabernet, but when I’m in the bars I drink Coyote Ugly whiskey.

NYU was a very different school when you went there. What made you choose that university?

LL: I was lucky enough to be awarded free tuition!

You worked as a stock broker’s assistant after graduating from NYU. Was it your plan to stick around finance long-term? Or was that just something you were doing due to a lack of direction?

LL: My plan was to work as soon as I graduated college. Around that time, most people applied in the financial sector, which is what I did. I quickly realized that’s not what I wanted to do for the rest of my life.

How did Coyote Ugly go from being one bar to a successful franchising machine?

LL: Through a lot of trial and error. After the movie, many people approached me about franchising, which was something I was always wary about. We tried licensing, but found people were changing the brand too much, so we went back to corporate locations. Now, we’ve found a system that works, but we are always learning to tweak things to fit the different cultures.

Did you have a mentor in terms of learning how to run a bar as opposed to just serving drinks?

LL: I managed a bar before I opened Coyote Ugly, where it was sink or swim. The owner would leave for a month at a time, and in those instances I was in charge, meaning I had to rise to the occasion. While it was hard times, I learned a lot about owning a bar and had fun in the process.

Do the locations of Coyote Ugly differ from one another? Do they have local specialties or concepts to them?

LL: All staff members are trained in the same manner, but each location does have some local flair depending on the culture. Our U.S. bars are much different than the overseas bars, but you can always walk into Coyote Ugly have the same wild, crazy, and fun experience at any location.

Lil Lovell
Lil Lovell

On a day to day basis, what do you work on for Coyote Ugly? Are you most focused on the licensing?

LL: My main job is to be a mom to my 16-year old son, after that everything else comes second. My main focus is to be available if any of the bars need me. I attend every anniversary celebration at all my bars, and I try to attend as many of the locations’ promotional events as I can.

With there being more than two dozen Coyote Ugly locations currently open, are there any particular tools you use to stay on top of things? Are you big on checklists, to-do lists or online calendars?


LL: We have a lot of procedures in place to manage multiple bars in faraway locations. Managers of each bar have a huge to-do list that has to be up-to-date and approved by the corporate team. Deadlines are a must for us, especially concerning certain promotions. Overall, the Coyote Ugly team each has a different task: someone to handle the finance, the marketing, location scouting, etc.

What’s coming up for Coyote Ugly?

LL: Right now we just opened our first location in Kyrgyzstan…Our next bars set to open include Wales, Fort Worth, and Tokyo in the next few months.

Do you have any projects in the works besides growing Coyote Ugly?

LL: As of now, Coyote Ugly is my main project…but who knows what could happen!

Work aside, what do you like to do for fun?

LL: For my own personal sanity, I complete triathlons and races.

Do you have a favorite restaurant in New York?

LL: I love bringing people to John’s in the East Village — it’s a great local Italian place that is delicious. I also love Peter Lugers.

Categories
Dining Featured

Empire Steak House: Old New York Elegance With Top Shelf Food and Service

Noir will pay homage to the glamour and sophistication of classic New York, with timeless detailing and décor, upscale lounge, crafted cocktails
The Empire  pays homage to the glamour and sophistication of classic New York, with timeless detailing and décor, upscale lounge, crafted cocktails

Midtown East’s Empire Steak House serves up a menu of Gilded Age elegance, top-shelf service, and a slate of traditional chophouse fare with cutting-edge comfort.

Housed in a historic former Opera House, the atmosphere is nearly as delicious as the food itself.

Convenient to both the Theater District and the bustling business world, this relatively new addition to the New York steakhouse scene offers a relaxed maturity and understanding of both fine food and a premier dining experience to anyone lucky enough to walk through it’s impressive doors.

Helmed by New York culinary legends, the Sinanaj brothers, Empire is informed and enhanced by their decades of experience at Brooklyn’s Peter Luger Steakouse.

EmpireSteakHouseSirloin

The bar and dining area offer an atmosphere and lush décor that rivals anything the city has seen from Delmonico’s to the modern Meatpacking District destinations.

But the real difference comes in the attentive service and superior offerings that feature the city’s freshest seafood and tender and delicious meats…along with expertly prepared pasta dishes that cannot be topped in the finest Italian restaurants.

Each course offers a selection of top shelf offerings from crisp crabmeat cocktail to buttery tender filets and porterhouse steaks to perfectly prepared lobster tails.

The bar is a perfect deal closing destination with a wide array of mixed drinks and fine wines from the world over.

Noir will pay homage to the glamour and sophistication of classic New York, with timeless detailing and décor, upscale lounge, crafted cocktails

Hidden in plain sight on East 50th between Third and Lexington, The Empire is a dining dynasty not to be missed for anyone looking for a perfect place for a business dinner, romantic dinner date or  just the best meal they will experience for months to come.

Empire Steak House is located at 151 East 50th Street. For reservations, please call: 212-582-6900